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Shermin Sathi
Apr 20, 2022
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I think every marketer should apply: "Know your customers". The customer journey , also called the buyer journey , is one of the most effective tools to get into theIsrael Phone Number List minds of consumers and understand what they want and need. Today, users use a variety of devices in the purchase process, which makes it more difficult to think of a fully linear customer journey. And of course, mobile devices play a key role. To help you understand how Israel Phone Number List users use mobile phones throughout the buyer journey and how you can take advantage of it to increase your conversions, I want to share with you the data from the latest iab spain mobile & connected devices annual study . But before that, let's take a quick look at the basics of the customer journey and its role in the company. Ready? Let's start! Do you want to improve conversions To sales or contacts in your funnel? Click here and download our ebook where we explain the funnel advertising methodology. With it you will improve Israel Phone Number List results and optimize the investment. Why do you need a customer journey map? The customer journey is a tool that is based on storytelling and design thinking and allows us to reflect in the form of a map the entire path that the users of a brand travel, from the moment they Israel Phone Number List hear about a product or service for the first time until they become loyal customers. This journey reflects the different points of contact and inflection that occur throughout the purchase process. To develop the customer journey we always rely The consumer identifies a need and wants to find a solution for it. Research : the consumer begins to look for options and analyze their pros and cons. Decision : after Israel Phone Number List having considered the different options, the consumer chooses to buy one of them. Post -sale : interactions between the brand and the customer after purchasing the product. For marketers, creating a map of the purchase process is a great help on many levels. A good Israel Phone Number List customer journey allows us to understand what is going on in the minds of our customers and communicate it to the entire team in order to act in a coordinated manner. In the process of collecting all the h
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Shermin Sathi

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